Chris J Powell

Disruptive Technology is like…

Ok so we have to keep this on the down low, I don’t want Tyler Durden to find out that I am doing this.  I stumbled across a great article over at Information Week that describes Disruptive Technology like being a participant in Fight Club but as intrigued as I was with Peter Waterhouse’s look at Disruptive Technology…I thought that I would take it one step further…yep time for a new feature.  Saturday Krispification! There are many truths about working in IT or around Technology for that matter.  I for one have been engaging in “Shadow IT” for years because I not only understand the Tech but can separate business needs from personal needs quite well because the reality is…for the most part for me they are the same thing.  In the Information Week Article, Peter describes 5 Rules of the DT Fight Club…and while I liked what he had to say…the point of a “Krispification” is to put my spin on what an industry writer has put out there for the world to read. Rule #1: You do not … Read more

Knowing When to Walk Away

Some things look good on paper, and sometimes it is just hope that has them look good but when when the chips are down and there is only one person who can atone for the sins of the man…it is time to walk away.  The past two weeks I went on an experiment, looking to see if the world of call centres had changed in the 5 years that I was away from them…I can attest…they have not. Having come from a job that I loved the clients and many of my co-workers but suffered through much of the rest of the grind…I am not sure why I took on the role that I did, knowing it was a Call Centre.  They billed it as a Sales Professional’s dream gig, with great rewards and easy product to sell…well the reality is, I was nothing more than a glorified Telemarketer in Sales Professional’s clothing. In all the Sales Training that I have had in the past 5 years, the core rules of success have always included: Believe in Yourself (yep I … Read more

Be Thankful you Have a Job

It really is no secret.  The economy is not the greatest and for many it is not looking any better today than it did yesterday.  There are many realities that each of us must face and employment is one of them.  You may feel overworked, under appreciated, stressed or just fed up.  Take a step back and remember that it could be worse…this could be your job: I was thinking that today’s post would be nice and simple and just about perspective but when I was about to sign off and say cheers I had an epiphany.  Even though I am back to work, and everything seems ok…I still have a nagging feeling that it will not be the place for me long term and that I want more from life than working in a Call Center but I also realize that I said that about nearly every job that I have ever had.  I truly do look at the work that I do each day is about gaining “life lessons”. If you are a teenager or recent college grad…take … Read more

Are you an Agent of Change…or Just along for the Ride?

It doesn’t matter what role you play or what industry that you are in, there are those moments that you can see something on the horizon…it may be hazy, it may be out of focus…but you know that something is coming.  Our daily lives have us riding along the Information Super Highway at ever faster speeds and that hazy object becomes clear for only a fleeting second. There is a choice that can be made when we first notice that hazy object way off in the distance.  We can choose to ignore it, we can choose to bring that object into focus or we can just wait for it to come along and let it sweep us up. I have decided that I am going to focus on those objects on the horizon.  I am just not happy if I wait for someone else to take the lead and tell me what Change will bring.  The big picture is not always full of Sunshine and Lollipops but despite many people telling me that it is a bad thing to try … Read more

Don't Find Fault, Find a Remedy.

Henry Ford had it absolutely right, when he made the statement “Don’t Find Fault, Find a Remedy” but it seems that in today’s micromanaged culture, it is forgotten that the solution is always the end game.  Leaders of today need to take a step back and really focus on the qualities that make them a leader and not focus on the faults of others.  I am just as guilty of that as I sometimes seek out the problems around me…but not to have something to complain about…but to bring the issue to light and present a solution. Pointing the finger does not solve the problem, it may illustrate potential solutions, but it is not the root cause of fixing the problem in the first place.  Leaders by their very nature need to focus on facilitating change and being the very source of solutions not perpetuating the act of “There is nothing I can do” or “That decision is not in my job description” or even worse “You will just have to do it because I said so”. Maybe it is … Read more

Technology – The Next Bullying Venue?

There is a voice inside of each and everyone one of us.  That voice can either be used to do good or to do harm and as a Parent of a teenage girl I am finding out that my Voice needs to find balance and help her find her way in this brave new world that within seconds can connect with people and ideas half way around the world. As a parent, I have a responsibility to protect my child.  I take that responsibility very seriously but as a human being living on this tiny blue orb flying through space I also have a responsibility as a global citizen to do my part to make it better for all who come after me. Technology is a wonderful thing.  While I know that if the internet was to end tomorrow the twitches and addiction that consumes me more than my long standing battle with tobacco would make it hard…I would survive!  the connections that I have made however will be difficult to give up.  The love of technology that I have … Read more

Inbox Zero – Lofty Goal or Easy Fix?

Increasing Productivity is one of those challenging goals that many of us hope to achieve but few truly achieve over an extended period.  There are Management Consultants that will charge companies ridiculous sums to come in and advise on how to improve corporate productivity but the reality is…much of the focus to improve productivity starts with the implementation of a system to manage the flood of email that comes to your inbox (s) each day. I have been looking at several focused and targeted ways to do this for months as I suffer from complete and total email overload most days.  I maintain 5 email addresses (that I actually check and use) and each and every day I receive between 700-1000 emails each and every day.  I looked at the inbox of each of these addresses and realized that I am an email Hoarder! My work inbox has 38 folders, my email has 15 folders and my well there are more than 8000 emails that I keep in the inbox (just in case). I came across an interesting … Read more

Social Media Leadership

One of the questions that I get asked by both clients and colleagues is how do you blend your Personal Brand with the Company Brand and not cross any lines?  I have to say it is a challenge but as one of the most active Social Media persona’s in my company, and someone who is constantly battling the dual master that I answer to (yes…that would be the two Brands that I try to promote) I would say that while a challenge, it is not that difficult to find the balance. As I approach my two year anniversary of Krispy’s Rants I figured I would take a step back and look at the work that I have done.  For this blog, I have made 603 Posts, connected with hundreds of clients and prospective clients through Social Media, mentored 8 different people on the use and promotion of Social Media and Personal Branding and most importantly…have increased my income by 5-10% because of all of this. Sure it has taken dedication and quite a bit of hard work.  Waking up and … Read more

About the CompTIA A+ Certification Exams

Two exams are required for candidates attempting to earn the CompTIA A+ certification. Each candidate must pass the CompTIA A+ 220-801 exam and the CompTIA A+ 220-802 exam. The 220-801 exam tests a candidate’s understanding of the fundamentals of computer technology, PC installation and configuration, basic networking, laptops, and other related hardware. The 220-802 exam requires candidates to have the ability to install and configure PC operating systems. Additionally, successful candidates for the 220-802 exam will need to be able to configure common features for mobile operating systems, such as network connectivity and email. The 220-802 exam requires knowledge of both Android and Apple iOS. Both the CompTIA 220-802 exam and the 220-801 exam are part of CompTIA’s Professional Series of certifications. Each exam has a maximum of 90 questions, which must be completed within 90 minutes. For the 220-801 test, a candidate must earn a minim score of 675 out of a possible score of 900. For the 220-802 test, a candidate must earn a minimum score of at least 700 out of a possible score of 900. The … Read more

Applying Game Theory to Life

The concept of looking at Game Theory and applying it to my life has been an ongoing concept that has been driving me towards success.  As I look deeper into the concept and focus on the applicability of the structure and concepts that power the Game Layer of our lives I wonder if it is really possible to turn my life into a Multiplayer Game that every move is planned for and in -some way choreographed? I have been accused of being far too analytic about everything that I do and this concept does not change that accusation but the reality is…Life is a Game…why not play it! There are lots of great resources out there on the Interwebz to point you in the direction of the application of Game Theory to your life.  I like the idea that there is process for building a better tomorrow and that every action that we take today has a butterfly effect that expands out like ripples in a pond. The 7 week course that I am taking on this concept is really … Read more